Singaporeans dismayed with SMRT CEO’s reply on train overcrowding
July 1st, 2010 | 
Author: In the Sunday Times report of 27 June 2010 “SMRT: Tighter security will not mean higher fare”, SMRT CEO Saw Phaik Hwa was reported to have said: “People can board the trains – it is whether they choose to.” She also claimed that even at its most crowded, a SMRT train carries 1,400 passengers, which is lower than its crush load of 2,000 passengers.
A dismayed Singaporean Chia Ser Huei wrote in to the Straits Times Forum to question Ms Saw’s unhelpful response to the question of overcrowding. While the fact is that there are many stations where passengers are unable to board the trains at all during peak hours, Ms Saw is sticking to SMRT’s oft-stated view that passenger numbers are acceptable.
It is not a matter of choice, but whether commuters can get in without the train doors closing on them. As it is, passengers have to frequently skip an overcrowded train several times before finding one with standing space. Tempers flares are not uncommon among commuters at these times.
In addition, it is misleading to cite passenger load figures in other cities to justify SMRT’s train load figures and attempt to close the matter. For instance, trains in Hong Kong are more spacious and have more carriages than SMRT trains. Ms Saw’s comments seem to show her disinterest in transit operations or she thinks that Singaporeans can easily be fooled.
Many Singaporeans have complained that the frequency of MRT trains has dropped after the CEO joined SMRT in 2003. In the past, passengers never had to wait more than 3-4 mins for a train. The train frequency for off-peak hours is now 7-8 mins, and this is even so in the weekday evenings and weekends whereby the trains are packed.
Ms Saw has been credited with the rental of MRT station space to retailers to boost the SMRT’s non-transit income. Under her, SMRT reconfigured MRT station space to be rented to retailers. The Malaysia-born Singapore Permanent Resident was previously with retail chain DFS until she was retrenched by the company in 2002.
Ms Saw was paid $1.67 million in 2009, making her the highest-paid CEO that SMRT Corp has ever employed. Excluding share options, Ms Saw’s package last year came up to $1.43 million. Her deputy, Mr Yeo Meng Hin, who worked under Ms Saw at DFS and joined the company together with her in 2003, took home $970 thousand.
Compared to the year before, Ms Saw’s package was 7.1 per cent higher while Mr Yeo’s grew by 13.3 per cent. This outstripped the 6.3 per cent growth in SMRT’s total wage bill over the same period.
It would appear that with its monopolistic power arising from the lack of direct competition from other transport operators, SMRT does not need to worry about the welfare of its transit customers, and just focus on cutting cost on its transit operations.
Edmund Khor
Posted in Editorial
Hands up those who did not see this coming?
Like or Dislike:
1 
6
Ms Saw should take the MRT herself every morning. Due to change in employment I now work in town. I used to work in industrial areas and drove off and on. It was a shock to me every morning and evening to take the MRT. It is not so much whether people can get on or off, but it is a safety issue and we have crossed that line.One day and one day yes it will happen, a stampede or fire etc, then we will learn. As the new prime minister of Australia said so, the services cannot cope with increase migration. When are our leaders going to learn and listen to us?
Like or Dislike:
8 
8
Commuters are chicken, only complain and complain, don’t dare to take action. Let me teach you chicken.
If train jam packed until door close on your face, then go ahead take turn let door close on your faces.
If everyday go serious face injuries, I am sure finally SMRT has to do something.
Like or Dislike:
13 
0
dont waste time on Saw na. – Saw cannot see
Saw no need take MRT to work – Last time i Saw like her at midnight in Geylang, a driver drop her outside Lor 28
.
15 mins she’s out – must be a quickie
Like or Dislike:
17 
0
SMRT CEO need to be replaced; and I have been saying this for years.
No point trying to out smart this lady.
Skip this lady and take the issue directly to the useless PAP government.
Like or Dislike:
10 
0
It’s a Lee Kuan Yew’s feudal meritocracy system.
Rewarding a few individuals at the top;and exploiting the majority at the bottom.
The basic salary of a new bus driver is still less than $1300 after SBS Transit announced a 15% increasement for locals.
Can imagine?
Like or Dislike:
9 
0
capitalism rules! this place is the perfect place for crony capitalism (just like US, bail out ONLY those (AIG, etc) who have links to politicians, while others die) which the business CEOs and the gahmen work together to squeeze everyone. hurray!
join them or you’ll get beaten to them! start exploiting your subordinates now!
Like or Dislike:
0 
0
Here’s another one of her comments — appeared in BT only.
http://atans1.wordpress.com/2010/06/28/smrt-more-foot-in-the-mouth-comments/
Like or Dislike:
0 
0
Ah hah! NOw I understand where this Ms Saw come from…. Thank you TR for revealing her origin. Very sad that she has no knowledge on public transport adminstration and was chosen to be the head honcho of SMRT. Sounds extremely suspicious that more qualified persons were bypassed for such a post. Maybe its all in the royal famiLEE? Singapore is bring run as a famiLEE business with people who are in the same camp will get places while others are being sidelined…. such is the rule of the PAP or the royal famiLEE I suppose…. so saaddd for Singapore…
Like or Dislike:
0 
0
I think it might be more useful if commuters capture the crowdedness and upload to youtube so that the whole world can see it for real..
Like or Dislike:
0 
0
Whilst we are at this topic of over-crowding, can this CEO see to it that all those advert pasted all around the cabins of the trains be gotten rid of!!
Being pack-jammed inside the cabin is bad enough, and with those silly advert all around you,left,right,top and bottom, the commuters are having the ‘feeling’ of being pressed down worst than the sardines in the cans!!
The same can be said of the buses!!!
Like or Dislike:
0 
0
When the MRT started in 1987; Singapore’s population was about 2.5 million people. Now the population is estimated to be around 4.5 million people.
SMRT’s motto is: “Moving People, Enhancing Lives”.
This is it’s official commitment:
“At SMRT, we believe our success has to be channelled towards the greater good of the community. Our Corporate Social Responsibility programme sets out to make a positive impact on the economic, social and environmental well being of the communities we serve.”
The words are nice.
Like or Dislike:
0 
0
The key interest of most sg’s public service company like Public Transports, Powers, Telco etc is to take care of their shareholders. The Public are just their Revenues Generating Milk Lambs.
Like or Dislike:
0 
0
What else did Ms Saw do to warrant a multi-million pay package?
Like or Dislike:
0 
0
1400 is jam-pack and crush load is 2000 passenger. A slight rail derailment, 1500 dead or seriously injured and if it is a terrorists gas or bomb attack, 1999 will be dead from direct impact and panic rush thereafter???.
And SMRT is so security lax that it is TERRORISM-PRONE AS PROVED RECENTLY.
WHO SHOULD BE SACKED IF THIS EVENTUATED AND WHO IS PAYING FOR THE PUBLIC LIABILITY RISKS?
Like or Dislike:
0 
0
When the trains are full, passengers standing often find themselves without any grab poles or grip bars within reach to hold on to!
People often fell over when the train had to brake suddenly.
Pls add more grab poles and grip bars in our MRT trains!
Like or Dislike:
0 
0
If the SCDF can clamp down on Mustaffa for fire safety hazards due to overcrowding – where are they to comment on fire safety onboard the trains ?
Is this area out of their purview – by deferring to LTA ?
Has MOM no comments on environment safety to the vast numbers of Singaporean workers that travel in such hazardorous environment – or is that matter also deferred to LTA ?
Is LTA shirking this responsibility and passing it on to the Ministry of Transport itself ?
Whatever the outcome will be with overcrowded trains, the next controversy that is now already brewing will be the new ‘fares charged by distance travelled’ – where some have already spotted discrepancies in the way that SMRT is calculating distance travelled – [ http://sgtransport.blogspot.com/2010/06/distant-fare-calculation-glitches_29.html ].
Like or Dislike:
0 
0
I want to know how the 1400 figure is derived. If this is just a simple average, then the number will be a gross underestimation of the load just before a train pulls into Cityhall or Raffles Place as these are the stations where most passengers get off. This would give a better idea whether any of our trains have ever reached the crush load.
Like or Dislike:
0 
0
another malaysian pr taking away our jobs and screwing us all…
why, why, so many malaysians chinese here screwing us up !!!!
singaporeans must be DAFT like mm said for others to do this to us all the time,,,,
Like or Dislike:
0 
0
one way is to buy SMRT shares and during the AGM, exercise our rights.
Like or Dislike:
0 
0
SMRT take actions or we commuters (rfer to commuters’ complaints) take actions, hey PIG (PAP) support please get your facts right first!
That person who earn 1.67k per year should take actions, right? And not we commuters? If every train is so packed like sardines, face also sqeeuze to the tran’s door, where commuters can enter or stand?
Make np places, how? Climb over the train’s top – stupid right? How the train going to travel? Think, think and think? These are compliants, these are “feedbacks”.
I suppose u have not take a train during peak hours before, u think it is ABC (Always Bring Commuters), think, think!
Like or Dislike:
0 
0
This daft Mdm SAW must be hanging out too frequently with her equally man-looking-creature Mdm Ho, probably comparing on whoose pants is manlier looking.
That’s why both these “she-man” hybrid creatures are oblivious to what is happening within their job. How can one continue to loose $BILLIONS whereas the other does not even realise her trains are overcrowded, not to mention her own “loose” back-side (oh i mean back-yard) that allow free-entry to ang-mo tom “DICK” or harry.
Like or Dislike:
0 
0
No conpetition of course MRT can make profit lah!!Then she get all the credit for this…..we can put Ah Meng as CEO of SMRT and SMRT will still make profit.
Like or Dislike:
0 
0
enough of our lousy transportation system and enough of smrt, public transport council and LTA!
the decision makers dont take public transportation and you bet they dont own any ez-link card.
look at their faces and check out their background:
http://www.ptc.gov.sg/about_us_council.asp
http://www.comfortdelgro.com/
http://www.smrt.com.sg/about_us/board.asp
singaporeans are sick of these crappy, useless elite who sit in their ivory towers. and our press is shameless, i dont see them reporting public sentiments.
opposition parties should use this as their weapon to boot them out!
Like or Dislike:
0 
0
“MRT In the past, passengers never had to wait more than 3-4 mins for a train. The train frequency for off-peak hours is now 7-8 mins ”
WOW , compare to Hong Kong , MRT HK Peak Period is 1 to less than 2 mins waiting. 5 average for off peak hours and Train never as pack as Singapore. Bus in HK is world class , arrive on time and never allow to be Fully pack. Some bus don’t even allow standing.
Paid $$MIL to Pappy and what you get.
Like or Dislike:
0 
0
I do believe that the ruling party has it too good for far too long. It is really time to get in a new set of MPs from the Opposition Parties to get things done properly for the good of the ordinary Singaporeans.
Like or Dislike:
0 
0
Easier if they are foriegners.
PAP can control easily.
If it was a Singaporeans, he or she will go against the system of over-crowding and talk. Now there is no problem. They tried it on Chip Goodyear, but he did not like it and said Good Bye instead.
Even the MPs & Ministers(some), if you can see. That way its easier to control.
Like or Dislike:
0 
0
These MIWs think nothing of the lives of common singaporeans except when it comes to voting and votes.
They consciously expose citizens to all kinds of hazards and risks from jobs to homes to social and physical security risks and dangers.
Do they care?
All they care is the big fat pay at the end of the month and they will do nothing or stop at nothing to safeguard their own pockets.
Even the police knows it. They are constantly on the lookout for innocent preys on the roads but dare not risk to chase after road bullies.You see,they even know how to time their arrivals at scenes of crimes so that they themselves don’t get hurt?
If this CEO is adamant that there is no utter discomfort riding on these overcrowded trains and there is no safety issues,she and her top lieutenants should show by example.
I challenge them to take the MRT just for a month wherever they go and see for themselves.
These people are treuly confirmed members of N.A.T.O.
Like or Dislike:
0 
0
I thought TR was the alternative voice? Stop joining MSM to bash the SMRT CEO. She is profit maximizing but it is the minister that is supposed to ensure the public good.
Like or Dislike:
0 
0
pap is famous for being reactive..
Wait until people jumps off mrt track.. One or two cases, do nothing and hope will not repeat, more cases happening, so no choice, spend $ to fit barriers..
Flooding, serious enough, convene an inquiry, found drain choked, so now do more frequent checks instead of once every 3 months..
School boy flunk off school bus, killed because no seat belts, so impose new ruling to have school buses fitted with seat belts..
Lorries ferrying workers accident, killed or injured some workers, set some rules but still allow lorries to ferry workers while rules kick in some months later.. More accidents and deaths, so shorted time frame, but still allow lorries to ferry workers..
Like or Dislike:
0 
0
a saloon car can legally take 5 passengers including driver.
this is the legal load, a car crush load can take 10 person and everyone has seen this before in games etc.
question now is that in the event the car is travelling(if it can even be driven in the first place), is it safe for the occupants?
Now, what is the legal load of the trains?
Like or Dislike:
0 
0
Kian:
July 1, 2010 at 4:41 pm
Whosh, that is an EXCELLENT point. Legal load is important and how that is determined is even more important – the survivability test. Look at the light “alumininium can-like” carriage of MRT trains compared to those I seen in Sydney, Australia, an explosion or derailment is going to be very high intensity of casualties.
THIS IS UNACCEPTABLE.
Like or Dislike:
0 
0
This does not include the time when the train had to stop at either Choa Chu Kang or Yishun and everybody were ask to get off and then cramp into the next on-coming train which is already very crowded.
I seriously question SMRT’s decision for this absurd cross-loading of passengers which often happened during evening peak hours and weekends.
What kind of fare are we paying just to squeeze in and out of a train with virtually no standing space?
Like or Dislike:
0 
0
Heard Saw fingered a jinx in order to land her current job. Go figure!
Like or Dislike:
0 
0
I had noticed that the train was very fast in earlier 2000. Nowadays it is very slow.
Like or Dislike:
0 
0
Maybe what this CEO will need to occur before she gets her act together is when an accident occurred to a fully pack train. than maybe we will see actions been taken, but of course excuse will still be made
why are singaporeans tolerating this type of multi-million CEO who do not think for their consumers…yes, profit is important, but sometimes you have to act in the interest in your consumers too…
maybe this lady can succeed in this “monopolize” sector, but if it is other industry, the consumers can say “so long, i will choose a better alternative”
黄老邪, they are trying to squeeze the max no. of people in the least possible train to reap the most profit
Like or Dislike:
0 
0
“Rainnix: July 1, 2010 at 5:27 pm
Heard Saw fingered a jinx in order to land her current job. Go figure!”
You’re damn right!
I also heard she is a bosom buddy of the Jinx Trauma-sick Princess.
UNIQUELY SINGAPORE version of “meritocracy” — from lowly-paid DFS job (selling duty-free liquor/perfumes) to obscenely-paid SMRT CEO job (running a monopolistic mass rapid transit system). What The FISH !!!
MONKEY POLITICS in Singapore:
PAP say: Pay Peanuts, and you will get Corrupt Monkeys!
S’poreans say: Pay Big Bananas, but still get Incompetent Chimpanzees!!
MONKEY ANTICS of Singapore Political Elite:
I scratch your back, you scratch mine.
I cover your butt, you cover mine.
Like or Dislike:
0 
0
This woman doesnt know a shit – what’s the diff for increasing waiting times during off-peak hours? The result is still crowded trains. She wont care about customers’ comfort, only the bottom line. why is she paid so much? rubbish really.
Like or Dislike:
0 
0
“She also claimed that even at its most crowded, a SMRT train carries 1,400 passengers, which is lower than its crush load of 2,000 passengers.”
I wonder how she came up with the number 2,000.
Every time I pay for the same fare but I have to stand all the way from this end to the other end. Is it fair?
Like or Dislike:
0 
0
saw, dun tok cok… you take the train everyday and see how. dun just blindly rely on your statistics. only know how to gong jiao way.
Like or Dislike:
0 
0
Not only SMRT, same with SBS, other public transport services and many other public services which have been privatised over the years, CEOs and top Executives are only interested in the bottomline profit so they can be rewarded fat bonuses. In the absence of a strong opposition in Parliament, we need more civiv-conscious Singaporeans to speak up daringly. After all, these CEOs and top Managers are paid millions in salaries, most likely also foreign imported talents. They enjoyed immunity under the cover of Ministers and are seldom held accountable. It is time civic groups, CASE and other NGOs speak up to check eroding and poor public services with rising cost to consumers and commuters.
Like or Dislike:
0 
0
Wah lau eh! Another M’sia Ah Hwa talking ’sai way’! One ‘beautiful flower’ talked jumban, now one ‘white flower’ 空口说白话 ！
She really taking us ordinary people as sardines, aah? She really expects to packed us like sardines in the trains?????
1,400 people in a train???? That would mean 230 over passengers in a carriage!!!! With 2 rows of seats already occupying the sides of each carriage, is there enough space left for 200 over standing passengers????
Does this ‘white flower’ dare try pack herself amongst 200+ standing passengers and experienced for herself what’s the kind of body contact like????
Like or Dislike:
0 
0
The CEO has experience only in retail operations and is not suitable to manage MRT organisation. It also reflects the incompetence of Temasek in recruiting this person.
1. She only cares about increasing revenue by squeezing the trains with passengers. She does not realise the amount of man hours lost through waiting and missing the trains.
2. She only knows how to increase the RETAIL space to increase revenue and profit so that she can have bigger bonus.
3. But she does not realise the results of her actions. Many stations are packed with unsightly retail carts selling food and clothing. Because of poor air ciculation, the whole station stinks with smell of stale food. This gives foreigners a very poor impression of Singapore.
4. The worst station is Raffles Place. The whole mall was once very packed with carts. Even though some have been removed after the recent security fiasco, I suggest that all should be removed. This is because they are a HAZARD. IF there is a blackout and stampede, pedestrains using the mall will crush against the carts. Is the authority waiting for this to happen before taking action?
5. Cart operators keep boxes under the carts. What if TERRORISTS hide something underneath and no one notices them?
If the authorities are competent, they will not allow all these to happen in the first place. Above all, they should remove the CEO.
Like or Dislike:
0 
0
Coming from a Duty Free Shop, this woman knows next to nothing as far as rail transport is concerned.
Try telling her to board a train between 7.30am to 8.30am at Bedok, Eunos and Aljunied stations or between 5.30pm and 7.30pm at City Hall station.
The trains are packed to capacity that one can hardly move. I dread to imagine the consequences should there be an emergency.
Paid millions but also can’t handle secuity at MRT depot.
“People can board the trains – it is whether they choose to”
In the first place if people can afford a car or take a taxi they would not take public transport. Even those who take the trains to work you think it is their grandfather’s office to came in at any time they wish?
Like or Dislike:
0 
0
For your information SMRT CEO Saw Phaik Hwa is a good friend of Ho Jinx. That is why she got the SMRT job.
Like or Dislike:
0 
0
@Rainnix:
July 1, 2010 at 5:27 pm
“Heard Saw fingered a jinx in order to land her current job. Go figure!”
This is true. People working in SMRT know about Saw’s friendship with Ho Jinx. Saw’s background does not justify her to land a top post in the public transportation industry. If you are kaki’s of Jinx you can land any job you want.
Like or Dislike:
0 
0
CEO Ms. Saw is expecting the commuters to stand on the seats and sit on the roof-tops of the trains. To her, money is the one that rings the tones.
Commuters are just the channels of revenue that can only increase with the cost of road usage for private cars gets much more expensive as compared to public transport.
Listed companies like SMRT has a mandate to enhance the shareholders’ value. However, its the government which should think about how to keep the cost of daily living for the citizens affordable.
Like or Dislike:
0 
0
Our female population have to tolerate close body contact and many have been molested on their train ride to work.
Below is a report on a molest offence committed by a Taiwanese FT.
http://www.straitstimes.com/BreakingNews/Singapore/Story/STIStory_473809.html
ST
Jan 5, 2010
Train molester fined
A MAN was fined $4,000 on Tuesday for molesting a woman on board an MRT train last August.
Hsu Ming Ta, 42, who works in an IT company, admitted using his left hand inside his trousers pocket to touch the buttocks of the 27-year-old woman inside an MRT train from Raffles Place MRT station towards Tanjong Pagar station on Aug 4 last year.
A district court heard that the woman, a finance administrator, was facing the doorway in the train when she felt something touching her buttocks and thought it was accidental.
A short while later, she felt another touch followed by one more. She heard someone shouting ‘Hoi, what are you doing?”
She immediately turned around and saw Hsu standing very close to her.
Like or Dislike:
0 
0
Tell that Saw bitch to try taking a East bound train from Bukit Batok, Jurong East or Clementi station to the city at 7.30am!
Like or Dislike:
0 
0
Who is CEO Saw trying to fool ? Commuters have the first hand experience of overcrowding in MRT and she thinks that Singaporean is stupid enough of not being able to know what is overcrowding. With the huge influx of immigrant due to PM Lee liberal immigration policy, overcrowding is expected as the infrastructure is hardly upgraded. Vote out LHL to save Singapore!
Like or Dislike:
0 
0
Talk much also no use..lah
For people like us we cannot choose but take the train
Effeciency,comfort will take back seat when it comes to profit
so how can we have a world class public transportation system
Like or Dislike:
0 
0
The train is already pack like sardine. I saw tourist brought in big luggage bag and squezze in. Correct me if I am wrong, this luggage are never screen by the SMRT – i don’t see any screening machine at the mrt station , don’t you think this is dangerous for the other commuters. Who knows what this people are carrying. And don’t forget there is no extra charge for the baggage. Some of them even bring more than one luggage and cause problem to other commuters. I really get pissed of with this people carrying luggage and push themselve into the mrt. If they can afford to travel why don’t they just take taxi. SMRT should put a stop to this practise.
Like or Dislike:
0 
0
She probably has her own personal cabin in the train.
At the same time, some Singaporeans, or maybe foreigners, don’t move into the middle of the train….
Like or Dislike:
0 
0
“People can board the trains – it is whether they choose to.”
This woman might as well say: “I can eat shit, it is whether I choose to”.
Like or Dislike:
0 
0
So now we know even more about this Mdm Saw. The contributions from TR posters are great in sharing information that affirm only one thing: and that is, when you are in curry-favor and buddy-buddy with the royal famiLEE, benefits and perks of high-paying jobs come along even for the most unfit. This kind of nepotism and cronyism should be stamped out completely in Singapore! Else we will continue to have this kind of incompetent, uncaring, and short-sighted CEOs and ministers who are against our public interest.
Like or Dislike:
0 
0
@HAYOO!
Main reason some people don’t want to move into the middle of train is coz trains are usually so very packed! People worry they’ll have a hard time getting to the exit and couldn’t alight in time especially when the stupid train doors close so fast!
Like or Dislike:
0 
0
Disappointed
Like or Dislike:
0 
0
Cleary this women lack PR or simply arrogant. Wiith a pay over a million why should she care abt the feeling of her customers and service to them in a monoplitic business?
Like or Dislike:
0 
0
Commuters should hold SMRT and its CEO to its public commitments. On its website, SMRT proclaims the following:
Customer Charter: “We pride ourselves in providing excellent customer service to the 2 million passengers who travel in our network daily. This customer charter sets the framework that guides us in how we deliver service to our passengers. In making our commitment public, we are also open to feedback on how we may serve you better.”
Customer Pledge: “We pledge to deliver the benefits of a world-class transport system by consistently meeting, maintaining and even surpassing LTA’s standards which are comparable to the best practises around the world.”
Service Culture: “We believe in building and reinforcing a strong service culture. As such, we have established a holistic framework to strive for a quantum leap in customer service. We re-organised station processes to be more customer-oriented, empowered staff to deliver exemplary customer services, encouraged good customer service sharing among staff, and provided acknowledgement and encouragement of their achievements during dialogues.”
Perhaps Ms Saw and her management team need to truly internalise what they have so eloquently proclaimed.
Like or Dislike:
0 
0
Hello gals – may I suggest we take lots of photos of overcrowding and post them on the youtube so that Raymond can have a good look. He has been receiving the wrong information all this time!!!! Don’t forget he was from some think think Rountable before.
Like or Dislike:
0 
0
I take the train to and fro work everyday. Many times the trains were indeed too crowded to squeeze in.. time to vote them out!
Like or Dislike:
0 
0
Taipei MRT :
http://www.youtube.com/watch?v=RYYyhJw6Syc&feature=related
http://www.youtube.com/watch?v=h7T6tuMf22s&feature=related
http://www.youtube.com/watch?v=YNFDW992_G4&feature=related
http://www.youtube.com/watch?v=OPuM_LUcWS4
http://www.youtube.com/watch?v=wIE9DM5W8Y8
http://www.youtube.com/watch?v=lJnbsAneiXw
Shanghai MRT :
http://www.youtube.com/watch?v=ToeploO-BQ0
http://www.youtube.com/watch?v=CZXpFnikNUo&feature=PlayList&p=C85E8B450BD2FABF&playnext_from=PL&index=0&playnext=1
http://www.youtube.com/watch?v=QNxPH-T-yts
http://www.youtube.com/watch?v=N5u1KC1Jps4
Hong Kong Underground also not crowded, certainly unlike singapores’
http://www.youtube.com/watch?v=V18gDKHhj-A
http://www.youtube.com/watch?v=I3dtpUarmGA
http://www.youtube.com/watch?v=qaSaNwUQry0
(this video show HK MTR: not crowded, so much so that people can even do taichi inside)
http://www.youtube.com/watch?v=EQKOf8CShwM
http://www.youtube.com/watch?v=I3dtpUarmGA
Crowded meh ??? Youtube exposed your lie, Ms SAW.
Like or Dislike:
0 
0
vote PAP out and that bitch will be out of job in no time.
Like or Dislike:
0 
0
was she the one that told commuters to pay more if we wanted cooler air conditioning?… this happened some time back when commuters were very unhappy about fair increases. In response SMRT decided to up the temperature and proceeded to tell commuters we have to pay more if we wanted cooler carriages. i remember this incident because carriages were very stuffy then as a result and some passengers have to literally get off the train to catch a breath. Uniquely singapore…. made me hate this person, and question the ministry that allow this to happen then…. seems like nothing changes, another way of extracting blood by blackmail.
Like or Dislike:
0 
0
Got Picture Got Talk:
July 2, 2010 at 5:41 pm
Taipei MRT :
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
THESE PICS ARE WORTH A ZILLION WORDS.THANX.
Well,i guess if BIG GUNS don’t need to get THEMSELVES squashed up,THEY simply couldn’t care less?
..just like losing jobs;if you’ve got ’steel’ rice-bowls like the MIWs,do they care if they let in all those foreigners come flooding in?….who cares except when you are travelling along ORCHARD ROAD and the FREAK FLOODS caused your ROLLS ROYCE to get stucked and all muddied up? Or,if you are staying along OXLEY ROAD travelling to the Istana for work?
Well,what the heck!
Like or Dislike:
0 
0
That women was the highest paid COE of SMRT history and her successful story was that she knows how to cut corners at the stake of the normal commuters.
Face it guys, our parliament is full of such shameless scums nowadays, but who is responsible? It is us, because we put them there.
Like or Dislike:
0 
0
Where can we not see such greedy govt and dogs. We must be united and vote them out. This is to benefits all local singaporeans.
Like or Dislike:
0 
0
How in the World did she get her job? She know peanuts about running SMRT.
Like or Dislike:
0 
0
Singapore is doomed
Like or Dislike:
0 
0
@Sigh:
July 3, 2010 at 12:19 am
yah cool air from the air-conditioning vents in the trains is being released intermittently and i think it was revealed that it is only at 50% of the capacity.
I find that certain segments of the latest MRT trains where cool air is not reaching can be very stuffy.
Like or Dislike:
0 
0
SMRT is an entity not government. Mr Saw, please stand under PAP GRC banner. Sure win, no responsibility blamed on PUB, SMRT, trees, Singaporeans, debris, freak weather, habitual gamblers, etc. Whatever happen, you are 100% sure win, 100% protected and 100% income generating machine under GRC. Rush and study hard to stand for a MP under PAP GRC. Sure winning machinery. Proud to be a Singaporean with an innovative GRC system. The best in the world to emulate. More GRC walkovers please.
Like or Dislike:
0 
0
@Proud Singaporean – Just to point out a sexual mix up where it is Ms Saw and not Mr Saw or any chainsaw.
The philosophy of the PAP is that man will seize power and their woman will make use of the power to blow their pocket deeper.
Like or Dislike:
0 
0
i came back to singapore after working overseas for 7 years.
First time i took the MRT after 7 years, i was shock that not only it was crowded, but Real-Singaporean is minority in the MRT. the whole train is crowded with foreign workers (not talent); and all the years of countesy, no litters, give seats to those who needs, no mobile phone conversation etc…all gone to the reverse. We aspired to have world-class transportation & commuters…now we are just like any under lower-class world!
Stop the foreign worker (not talent) policy!
Like or Dislike:
0 
0
Hi, Today I took the public bus and the standard fare of 69cents have now increased to 71cents.
The public buses in Singapore also have been cheating their Singaporean commuters, some buses if you noticed charges more when we noticed their distance are indeed shorter then the other. Take for example from Queenstown if you take 111 bus to Ghim Moh last station will cost you 91cents. But if you take 970 from Queenstown same stop from 111 and you stop at East Sussex Lane (around Holland Rd and Jelita) you pay a fare of 69cents.
Other incidents, like Vivo city if you take 145 to Queenstown it will cost you above a dollar, but if you take bus 65 from Vivo city and then transfer at River Valley or Lower Delta to bus 139 or 970, your total fare will still be below a dollar. This clearly shows that the Singapore public bus systems have been cheating Singapore commuters and have been doing so for many many years.
Is this right? Why are they doing this intentionally?
Like or Dislike:
0 
0
how can she feel the squeeze when she is shielded from the general crowd: http://imcms2.mediacorp.sg/CMSFileserver/documents/006/PDF/20100703/0307HPW006.pdf
Like or Dislike:
0 
0
tell her to take her own smrt to everywhere and have a taste of the world-class transport.
Like or Dislike:
0 
0
someone started a facebook group page!
http://www.facebook.com/group.php?gid=145296662153739
Like or Dislike:
0 
0