SMRT Security caught napping again?
July 26th, 2010 | 
Author: MRT commuters were stunned to see this woman with a supermarket trolley onboard. STOMPers who saw the woman are now wondering how she managed toget past SMRT staff at the gantry.
She did not care that the large trolley was inconveniencing others onboard.
STOMPer Malou says the woman even shouted and scolded fellow commuters and screamed when an SMRT staff told her to alight from the train.
Malou says: “This woman has a pushcart inside the MRT and she didn’t mind that she was hitting people with it.
“She started screaming when scolded about it and called other passengers stupid, even telling some of them to ‘go back to your own country’.
“When MRT staff asked her to alight, she started to scream again”.
Another STOMPer, Mrs Chua, says: “I saw this auntie with an NTUC trolley in the MRT.
“Is she doing shopping in the train?
“How did she manage to push the trolley into the train without any SMRT staff seeing her?”.
It appears that nothing much has changed since the last fiasco at Bedok Depot.
Walter Jayandran, STOMP
Please join our Facebook page here and invite your friends to do so to create awareness of the current affairs affecting Singaporeans. Please use our online web form to contact us.
Posted in Editorial
Hobo auntie…
haha she is rolling her cart around because it is her home.
Like or Dislike:
0 
0
there are just insufficient MRT station staff compared to taipei, bangkok, hongkong. reason is simple – profits profits profits. so that CEO can take home 1.65 million. top very heavy, bottom stressed out and cut down front line staff. they tell u to multi-task – like LSS said cheaper, better and faster. so how many eyes and hands to look after one station?
so they need another graffiti right infront of her eyes then will someone’s head roll. otherwise they go after the poor stressed out duty staff of the station she got on the train. case closed.
Like or Dislike:
0 
0
The so-called security lapses come about not cos they are lax but rather employees are grossly underpaid and unmotivated.
This is the ripple effect and no amount of high gadgetry or security measures will work lah, as long as staff welfare in terms of money and other aspects of the job are unrewarding or neglected.
Like or Dislike:
0 
0
And they want us to ‘report’ if someone leaves a bag unattended!
This could be trial run by some ‘terrorist’ to see if we are alert!
Next time, this cart will be ‘loaded’ and nobody will give a damn!
No more MRT for me !
Like or Dislike:
0 
0
the mrt staff deserved to be shouted… they should have stop her even before the gantry….
Like or Dislike:
0 
0
No eating, no drinking – now no supermarket shopping cart.
What about travellers going to Changi Airport by MRT ?
With suicide bombers happily going along with their baggage – as was seen in the video of the Jakarta Marriott Hotel bombing – is there anything to prevent someone from dragging us down in the MRT ?
Like or Dislike:
0 
0
looks like shes doing laundry on it too.
Like or Dislike:
0 
0
Wa-Lau, this news is very old already leh!
Like or Dislike:
0 
0
Yalor how she can pass the gantry gate with a huge trolley like that.
Like or Dislike:
0 
0
Wah lao eh, what if the whole cart is loaded with TNT, how? how? like that also can masuk?
@Fugazzi,
hello, don’t comprian about low pay ok, next time they go employ FT than you know!
Like or Dislike:
0 
0
i assume she is NOT a FT
Like or Dislike:
0 
0
It is too dangerous for the people in Singapore to take the MRT. Terrorist don’t even need to hide their bomb. They can just cart in their bomb in trolleys load. They will not be stopped. If people die, it is just too bad, cannot be help.
Muahahaha…… lol….
Like or Dislike:
0 
0
hide bomb on trains…kidding rite? There so many shops at MRT stations nowsaday one could easily be hidden in one of the shops. KNS no place for dustbins near train stations but plenty of space for retail shops
Like or Dislike:
0 
0
SMRT is NOT to be blamed, remember?
Its the Citizens that failed to keep watch, so don’t blame the ELITES, they already did a good job collecting the fees and raising them.
Like or Dislike:
0 
0
Are the SMRT’s Passenger Service Centre staff in dreamland? She would have used the lift to get to the platform.
It defeats the whole purpose of even getting Transcom officers to conduct patrols on the platform.
Yet commuters are told that the trains are not travelling at full passenger load capacity.
SMRT officials are just waiting for something big to explode on their faces.
Like or Dislike:
0 
0
Hmmm…. How safe is our MRT? How safe are the MRT tunnel retail shops? How come an NTUC shopping cart can get pass the gantry gates under the noses of the mrt staff?? How come the MRT which is a monopoly need to pay its CEO so many millions? Hmmm,,,
Like or Dislike:
0 
0
have u seen clarke quay mrt station? the staff is holed in one corner at the far end near Swisshotel Merchant Court while the entry gates from bus stop is near the Spore river end. so if u cart a whole trolley of TNT nobody will notice. how can the staff attend to commuter enquiries, two eyes at back on all the CCTVs and run to the platform if someone faints? employ more staff for heaven’s sake!! CEO take home three quarter million more than enough no need 1.65 million.
Just a few more talented foreigners to easily expose their security laxity before any lessons will be learned. Like they need so many people to jump onhto tracks before grudging spend $$ to build barrier gates. even then it is not till 2012? then they will complete?
Like or Dislike:
0 
0
Lee Kuan Yew said you cannot expect SMRh to be perfect. The lapse in security is due to a certain woman getting paid SGD1.65 mil a year so there must be budget cut somewhere which happens to be the security.
Perhaps SMRT should pay the woman SGD3 mil so that further security lapse could occur.
Like or Dislike:
0 
0
more woes for SMRT
2 incidents of sparks flying and smoke billowing from the trains, one at north-south line near khatib, another at east-west line near tanah merah.
1st one seems to be a result of lightning strike.
smrt is getting more unsafe these days
Like or Dislike:
0 
0
Security Guard
12hrs per day (14hrs to included transport time)
6 days a week
1day off per week but will recalled and paid if no man power
standing mostly min 4 hrs can’t sit expect Supervisor
monthly paid $1200 – $1500 (not yet minus CPF)
no 13 month bonus no medical benefits and etc…
(Rumor- “High profile” security company
charge $3000 per security officer with bond
they paid how much to the man you do the maths)
Mostly 90% Malaysian Chinese and Indians.
(BTW SMRT CEO a malaysian correct ??? )
10% mostly 50 to 60 plus yrs old Singaporeans
(they almost halfway to meet god or devil)
Just work a few days as relief security guard and you will know why.
Own GOV don’t protect citizens who will ?
Like or Dislike:
0 
0
what purpose does the increased CCTVs serve if they can’t detect the trolley?
are they dummy cctvs like those in the lifts at flats?
pls don’t waste our money on such useless stuff if they are not up to the task
Like or Dislike:
0 
0
What “SECURITY” are we talking about? A bunch of Keystone Cops….LOL!
Like or Dislike:
0 
0
She doesn’t look local, does she?
Like or Dislike:
0 
0
Angela Chang:
July 26, 2010 at 7:35 pm
i assume she is NOT a FT
FTs are better educated, she IS NOT a FT alrite.
Like or Dislike:
0 
0
If SMRT depot can be easily entered without anybody seeing it, a bomb can be planted under 1 of the trains. If this woman can enter with a big trolley, a man can enter with a bag filled with C-4 bombs. Whose fault, camera watcher’s fault for not being able to spot the bomber-man….That is why we are always number 1. number 1 for floods, graffitis, homeless, security lapses.
Like or Dislike:
0 
0
I thought I saw those signs boasting that the station is equipped with some 30 or 40 CCTV for passengers safety???? Now such big push trolley also can masok without dictacted, how about a terrorist masok with one big bomb??? what sort of security is this???
Like or Dislike:
0 
0
she looks like “one screw loose”…
Like or Dislike:
0 
0
Nobody is at fault cos this may be the Act Of God thingy.
Like or Dislike:
0 
0
again, is any human responsible?
Like or Dislike:
0 
0
Bravo auntie! for testing the security system for smrt.
Anything more to say ms saw? better quit now. you are not that elite to be protected all the time.
Like or Dislike:
0 
0
Firstly, is she stealing from NTUC?
Like or Dislike:
0 
0
Will this Hobo be arrested and caned?
Like or Dislike:
0 
0
alamak ini Makcik macam ’short’ jer .. the circuit up there
Like or Dislike:
0 
0
Is this an emergency preparedness test by the authorities? To check on how observant/alert we are?
Like or Dislike:
0 
0
Must have been fun to watch…like the part where she tells foreigners to go back to their country.
HAHAAHA.
Like or Dislike:
0 
0
This Makcik must be going to ‘Malasiha’ she think this the ‘Keratapi’.
Like or Dislike:
0 
0
This makcik tak sekolah punya makcik. Wonder what she is trying to tell the other passengers with that quirk look.
Like or Dislike:
0 
0
@ cy (July 26, 2010 at 9:30 pm)
what purpose does the increased CCTVs serve if they can’t detect the trolley?
Dont be daft.
Our CCTV is world class. Our CCTV is good enough even to notice some pieces of paper that is kept inside an envelope.
How dare you say our CCTV is unable to detect the trolley ??
Dont be daft.
Like or Dislike:
0 
0
Our MRT hardware is very impressive. Cost billions of dollars. But soft ware and brains are lacking. This is esp true of signages. The worst signages are at the Outram Stn link between the NS line and EW line. There are so many signs, one blocking another. Total waste of money. At other stations, there are lack of signages. Strange management.
Like or Dislike:
0 
0
MRT should now stand for MATI RIDEN TRAINS cos a would be terrorist don’t have to hand or shoulder carry a small bomb into the train anymore, now they have a convenient new delivery system namely the STB (Supermarket Trolley Bomb – trolley easily available from NTUC – only S$1 for use) and best of all they can pack more bombs of different varieties with ball bearings, screws,nails and even lethal nerve gas into these STBs.
Anyway, Mr Shutmugam (Liew Tauk Yu’s best friend) already pointed out very clearly that security in the train depot, stations and trains are the sole responsibility of SMRT as the PAP would only provide an additional outer layer of security (WTF is he thinking). Why not provide just this outer layer protection for Changi Airport, Istana,the PAP ministers and their homes.
Like or Dislike:
0 
0
Hee hee, this auntie might jus do it again to return the trolley to the supermarket or plan to keep the trolley forever. SMRT better watch out.
Like or Dislike:
0 
0
Haha why cane and arrest her?
If she is homeless, then she can’t possibly leave her valuable belongings anywhere else can she? Besides she is probably moving from one coast to another. Some people just don’t like the cold and dry east coast …
Like or Dislike:
0 
0
Yesterday at Jurong East station, there was a delay and the platform was packed with communters. There was no standing room at all on the platform and yet SMRT staff did not stop the escalators. People were still being brought up to the platform.
It was a very scary scene. Someone could be seriously hurt or a stempede could have happened.
Maybe SMRT should show the public recordings of yesterday morning from the security cameras at the platform.
Ha ha ha!
Like or Dislike:
0 
0
OK, maybe because the trolley was transparent (grills mostly) and the shopping bags were all real supermarket stuff, she was let through. There really isn’t a clear rule about not allowing shopping trolleys. I think between a covered backpack unchecked and an all-exposed shopping trolley, the backpack would be more dangerous. And we know that bombs don’t really need a huge container to be transported. I do think this makcik is a little eccentric but maybe she is fed up with foreign workers doing things their way and so she was just doing something that many Singaporeans have been wishing they could do. I think she had had enough of foreigners not understanding her queries in supermarkets, buses…being knocked down by cyclist on PEDESTRIAN pathways… seing her young relatives not getting a flat when in Bedok South there are large 4-rm units from Blk 46 to 50 rented out to FW etc etc etc……
Like or Dislike:
0 
0
SEND her to JAIL
for STEALING the TROLLEY..
How can she take the trolley which belongs to the supermarket home !!
charge her for THEFT
Like or Dislike:
0 
0
One thing for sure. She will be charge, However, no head roll on SMART and ministers. Even there is, it will be security guard or lower rank staff take the chop.
Like or Dislike:
0 
0
Sack the woman CEO at SMRT. Woman CEO are no good at security matters.
Like or Dislike:
0 
0
Personally this case only confirms my belief that the current security at the SMRT is very slack and inadequate. The statement from SMRT if any will probably say that their staff did not stop this lady because they thought it is a marketing effort by the YOG or something like that. If the head of security is not accountable, then no one is accountable.
Like or Dislike:
0 
0
What are the train operators doing? I dont understand. They should stop her at the station control….
Like or Dislike:
0 
0
She looks young and already,” OTC “….(.otak tak centre)!!!
PAP, look what you’ve done!!! WATCH OUT!!!
Like or Dislike:
0 
0
Sorry no money for more security staff. We need to pay SGD1.65 mil to the Bitch running the company.
Like or Dislike:
0 
0
What striker me here is not how ‘badly’ this woman behaved. In the midst of all these commotion, a single line from her seem to set all other screaming apart, i.e. she shouted to some to ‘go back to your own country’.
Before a volcanic eruption, there are always pre-eruption signs, and this is one of them. The govt can ignore and treat this as a siao-cha-boh creating trouble. But this siao-cha-boh is like to be one that go around sharing with everyone she knows on the state of the huge influx of many unnecessary import of FT’s, FW’s and FO’s.
Like or Dislike:
0 
0
May be she is SMRT staff? hahaha
Ask S$1.6 mil CEO and S$970k COO and $790k CFO, XXXk CMO, CSO to stop her lah… All the CXO so high pay, technicians, engineers work so long so low pay…..
Like or Dislike:
0 
0
This makcik any relation to Mas Selamat or the army boy! ISD please verify.
Like or Dislike:
0 
0
See… you’re opening a can of worms. To me, personally, shopping carts, strollers, wheelchairs, bicycles etc are all annoying to MRT train riders. If you want to ban one, you should ban all without any discrimination.
And regarding MRT security… no minimum wage, so they hire the tudung aunties, old uncles etc to cosplay as security guards for pittance. You get what you paid for, feeling safe and secure yet? Wonder where all the profits went to… any ideas, Madam Saw Phaik Hwa, CEO of SMRT?
Like or Dislike:
0 
0
@ahkong， I agree lor. Women are trained to OPEN lor and not CLOSE lor. He He
Like or Dislike:
0 
0
For all we know, she had been doing it all this while.
i dont think she was stealing the trolley. She was merely maximising the use of the trolley service,. Most probably she has carting the trolley to and from home to the supermart all this while.
Like or Dislike:
0 
0
Must be a real crank lady ! there are a lot out there.
Like or Dislike:
0 
0
To “zero” 9.02 am
Please could you use another name, i have been using “zero” and have been a regular contributor for the last 7 months.
You can tell my posts, i make more incisive comments and none of the frivoulous kinds typified commonly here.
thank you so much.
zero
Like or Dislike:
0 
0
can the government give security more power to handle this kinda people.. or security will become a job for those unemployed youth &
“bo-chap” elderly who just do the job to past their time.
Like or Dislike:
0 
0
Cut cost, zero manpower growth so that the bottomline can be fatten. This is not unusual given a culture of making money and more money. SMRT just can’t be bothered to employ more staff to look after the security of its premises and their train stations.Their attitude is, don’t worry it won’t happen to SMRT. Wait until one fine day when a major crisis strike,(lets hope it will never happen)and all the savings achieved through reduction in manpower will be wiped in a matter of seconds. We pray this will never happen.But it is about time SMRT beef up its security.
Like or Dislike:
0 
0